1USDT = 4.08MYR
    Home › Knowledge Base › Technical

    Technical

    Discover welcome rewards, cashback offers and exclusive promotions available across our platform.

    What should I do if a technical issue occurs while I’m playing a casino game?

    Contact Customer support via Live Chat or Email for assistance, providing any screenshots and a detailed description of the issue.

    Important Notes

    Please ensure that your account information is accurate and that you have not previously claimed a new member promotion on another account. Duplicate accounts, fraudulent activity or bonus abuse may result in disqualification from promotional rewards.

    How can I clear cache & cookies?

    To clear your cache & cookies on Google Chrome:

    • Open the browser.
    • On the top right, click More (3 vertical dots).
    • Click ‘More tools’ and select ‘Clear browsing data'.
    • A pop-up will appear.
    • Choose a time range. To delete everything, select ‘All time’.
    • Check the boxes next to ‘Cookies and other site data’ and ‘Cached images and files’.
    • Click ‘Clear data’.

    These steps will vary if you are using another browser.

    Important Notes

    Please ensure that your account information is accurate and that you have not previously claimed a new member promotion on another account. Duplicate accounts, fraudulent activity or bonus abuse may result in disqualification from promotional rewards.

    Do you recommend any specific browser?

    Yes, we recommend using the latest version of Google Chrome.

    Important Notes

    Please ensure that your account information is accurate and that you have not previously claimed a new member promotion on another account. Duplicate accounts, fraudulent activity or bonus abuse may result in disqualification from promotional rewards.

    Need more help?

    Our support team is available 24/7.

    Live Chat